Terms of Service

Last updated: June 4, 2025

1. Acceptance of Terms

By accessing or using Polyhedral ("Service," "we," "our") you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Eligibility

  • 13 + only. Users 13-16 in the EEA/UK need verifiable parental consent (GDPR age of consent).
  • You must have legal capacity to accept these Terms.

3. Description of Service

Polyhedral is an AI-enhanced tabletop role-playing platform that lets you: create/manage RPG games; interact with AI Game Masters/players; upload/share PDFs, images, and other resources; record/transcribe audio. Features may change per §11.

4. Account Registration & Security

4.1 Provide accurate info and keep it updated.

4.2 Keep credentials confidential—you're responsible for all activity.

4.3 Notify support@polyhedral.co of unauthorised use.

4.4 We may suspend/terminate accounts that breach these Terms.

5. User Content

5.1 Ownership. You retain all rights to content you upload or create ("User Content").

5.2 Licence to Polyhedral. You grant us a world-wide, non-exclusive, royalty-free, sublicensable licence to store, host, index, adapt, display, back up, and otherwise use User Content solely to operate, maintain, and improve the Service.

5.3 Licence Scope Clarification. The licence in §5.2 is limited to operating, maintaining, and improving the Service for you and other users. It does not let us publish, monetise, or otherwise exploit your User Content outside Polyhedral.

5.4 No AI Model Training. We do not use User Content—including uploaded RPG PDFs—to train, fine-tune, or evaluate any standalone machine-learning or AI model, ours or third-party. Temporary embeddings or cache copies created only to serve your game session are deleted or anonymised when no longer needed.

5.5 Confidentiality. We treat User Content as confidential and do not disclose it to third parties except (a) to subprocessors bound by equal confidentiality, (b) when you explicitly share it, or (c) when required by law.

5.6 Prohibited Content. You may not post content that

  • violates law or infringes IP;
  • contains malware;
  • is defamatory, harassing, hateful, obscene, or violent;
  • discloses others' personal data without consent.

5.7 Moderation. We may remove or restrict content and use automated tools to assist. Removal does not imply wrongdoing.

5.8 DMCA. Send takedown notices to DMCA Agent – Polyhedral, 123 Main St, New York, NY 10001, support@polyhedral.co.

6. AI Services & Output

6.1 AI responses are machine-generated, may be inaccurate, and should be reviewed before reliance.

6.2 Generated content may be similar for multiple users; you receive no exclusive rights.

6.3 Your data may be processed and temporarily cached by third-party AI providers under confidentiality agreements.

7. File Uploads & Storage

7.1 Limits: 500 MB per file, 5 GB total free storage (higher on paid plans).

7.2 We may create thumbnails, text layers, embeddings, or metadata to enable search, previews, and AI features.

7.3 Upload only material you have rights to use.

8. Audio Recording & Transcription

8.1 Using voice features means you consent to recording and transcription.

8.2 Raw audio is deleted after transcription; text transcripts remain in your project.

8.3 Speech recognition is provided by vetted vendors under data-protection agreements.

9. Fees & Payment

9.1 Some features are free; others require a subscription. Prices are shown in-app.

9.2 Subscriptions auto-renew monthly unless cancelled before the next billing date.

9.3 Fees are non-refundable except as required by law.

9.4 You are responsible for applicable taxes.

10. Privacy

See our Privacy Policy for details on data collection, GDPR/CCPA rights, and cross-border transfers (SCCs). By using the Service you consent to those practices.

11. Service Availability & Modifications

11.1 We target 99% uptime but outages may occur.

11.2 We may add, change, or discontinue features. Material changes: 30 days' notice via email or in-app. Continued use after the effective date = acceptance.

12. Termination & Data Portability

12.1 You may cancel anytime; we delete account data within 30 days (backups kept 90 days).

12.2 We may terminate/suspend for breach or discontinue the Service with 60 days' notice.

12.3 You can export your User Content and transcripts before closure.

13. Disclaimer of Warranties

Service and AI output are provided "as-is." No express or implied warranties; not for medical, legal, or safety-critical use.

14. Limitation of Liability

Maximum aggregate liability = fees paid to Polyhedral in the last 12 months. No liability for indirect, incidental, special, or consequential damages. Cap does not apply to gross negligence, wilful misconduct, or non-excludable statutory liability.

15. Indemnification

You will defend and indemnify Polyhedral against claims arising from your User Content, use of the Service, or breach of these Terms.

16. Governing Law & Dispute Resolution

16.1 Governing law: State of New York, USA.

16.2 All disputes under these Terms must be brought exclusively in the small-claims court of Ulster County, New York, up to that court's monetary limit.

17. Accessibility

We aim to meet WCAG 2.1 AA. Contact support@Polyhedral.ai with issues.

18. Miscellaneous

  • Force Majeure: no liability for events beyond reasonable control.
  • Assignment: you may not assign these Terms; we may assign in a merger/sale.
  • Severability: unenforceable terms are severed, the rest remain.
  • Entire Agreement: these Terms and linked policies are the entire agreement.
  • Contact: support@Polyhedral.ai | 266 Ct Rte 2, Accord, NY 12404, USA.

Continuing to use Polyhedral confirms you have read and agree to these Terms.